Luminous Candles FAQ
What is the benefit of soy wax over paraffin? ▼
Soy wax is a natural, renewable resource that burns cleaner and longer than paraffin. It produces significantly less soot, meaning your walls and air stay cleaner.
How do I prevent my candle from tunnelling? ▼
On the first burn, ensure the liquid wax reaches the very edge of the jar. This memory burn prevents a hole from forming down the middle and ensures you get the most out of your candle.
Why should I trim the wick? ▼
Trimming the wick to about 5mm before every light prevents the flame from getting too large, reduces smoking, and stops mushrooming at the tip.
How long should I burn my candle for at one time? ▼
We recommend burning for no more than 4 hours. This prevents the glass from overheating and ensures the fragrance oil doesn't burn off too quickly.
Can I reuse the candle jars once they are finished? ▼
Absolutely! Once about 1cm of wax remains, stop burning. Wash the jar with warm, soapy water to remove any residue. They make beautiful plant pots, stationery holders, or tea light containers.
Are your candles vegan and cruelty-free? ▼
Yes. Our soy wax candles are 100% plant-based and we never use ingredients tested on animals.
Why is there frosting on my soy candle? ▼
Small white crystals (frosting) are a natural characteristic of 100% soy wax. It doesn't affect the scent or burn quality — it's actually a sign that your candle is made from pure, natural wax.
Is it safe to leave a candle burning in another room? ▼
No. For safety, never leave a lit candle unattended. Always keep them within your line of sight and away from drafts, pets, and children.
What is the best way to extinguish a candle? ▼
Use a candle snuffer or dip the wick into the wax pool and straighten it back up. This prevents smoke and keeps the wick primed for the next light.
Do your candle holders fit standard-sized candles? ▼
Most of our holders are designed for standard tea lights or dinner candles. Check the Dimensions section on each product page to ensure a perfect fit for your specific candle.